Shipping & Delivery
Please note that we require 7 to 10 business days on average to fulfill your order before dispatching it via Standard Shipping. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country and/or region, estimated delivery time is between 7 to 10 business days. Please consider any holidays, natural disasters or pandemics may impact delivery times.
Please note that customers will be responsible for any import and clearance duties as well as any brokerage fees, including any other additional charges.
Shipping prices are a flat fee per order:
Economy/ Standard Shipping（7-10 business days）
Fee: $ 5.95
Over $88: Free
Tracking your order:
You will receive a confirmation email ( Please leave your E-mail address when you place the order!!! ), containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page or https://www.17track.net/en
Please allow 1 to 3 working days for the tracking information to be shown.
For pre-ordered or back-ordered items:
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don’t worry, you will receive your other items shortly after.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We will not accept responsibility for items being delivered to the incorrect location due to insufficient/incorrect address information being provided to us. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at service@melizamodesty.com if you believe you have provided an incorrect shipping address.
Returns:
By placing an order on Meliza Modesty you are responsible for the cost of return shipping back to Meliza Modesty . Please refer to our Refund Policy for further information on how to make a return.
Lost/Stolen Packages:
Meliza Modesty is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this, please reach out to our customer support team at service@melizamodesty.com. PLEASE ALLOW 24-48 HOURS TO RESPOND.